T&Cs

1. Scope

For all orders placed through our online shop www.crazy4sailing.com, the following terms and conditions apply.
Our online shop is exclusively aimed at consumers.
A consumer is any natural person who enters into a legal transaction for purposes
concludes, which predominantly neither their commercial nor their self-employed
professional activity can be attributed. An entrepreneur is a natural
or legal entity or a partnership with legal capacity, which in
conclusion of a legal transaction in the exercise of their commercial or
self-employed professional activity.

2. Contractual Partner, Conclusion of Contract
The purchase contract is concluded with Yachticon A. Nagel GmbH. The
The presentation of products in the online shop does not constitute a legally binding offer,
but rather a non-binding online catalog. You can
first place them in the shopping cart without obligation and correct your entries before sending
your binding order at any time by using the correction aids
correction aids provided and explained in the order process. By clicking
order button, you place a binding order for the goods in the shopping cart
contained goods. Confirmation of receipt of your order is sent via
email immediately after sending the order.
When the contract with us comes into effect depends on the
chosen payment method:

Klarna Invoice
We accept your order by sending a declaration of acceptance in a separate e-
Mail or by delivery of the goods within two days.

Credit card
By placing the order, you simultaneously transmit your credit card details to us.
After your authorization as the rightful cardholder, we instruct your
to initiate the payment transaction. The contract is concluded with our order confirmation by email.

PayPal, PayPal Express
In the ordering process, you will be redirected to the website of the online provider PayPal
redirected. There you can enter your payment details and
confirm the payment instruction to PayPal. After placing the order in the shop
we instruct PayPal to initiate the payment transaction. The contract is concluded with our order confirmation by email.

Sofort by Klarna
After placing the order, you will be redirected to the website of the online provider
redirected to Sofort GmbH, where you confirm the payment instruction. The contract is concluded with our order confirmation by email.

Apple Pay
After placing the order, you will be redirected to the website of the online provider
redirected to Apple Pay, where you confirm the payment instruction. The contract is concluded with our order confirmation by email.

Shop Pay
After placing the order, you will be redirected to the website of the online provider
redirected to Shop Pay, where you confirm the payment instruction. The contract is concluded with our order confirmation by email.

3. Contract Language, Contract Text Storage
The language available for the conclusion of the contract is German.
We store the contract text and send you the order data and our terms and conditions
via email. You can view the contract text in our customer login.

4. Delivery Conditions / Shipping

4.1 Germany

We charge a flat fee of EUR 6.90 per order for orders under EUR 149. We no longer offer the cash on delivery shipping and payment method due to the new EU regulation.

From a merchandise value of EUR 149 , delivery within Germany is free of shipping costs. If no shipping costs apply to you because you have exceeded the merchandise value of EUR 149, but you later exercise the right of withdrawal for part of the ordered goods, so that the actual order value falls below EUR 149, you will have to bear the shipping costs.

Delivery is carried out by the shipping service provider DHL. Shipping cost calculation is available to you when you have added products to the shopping cart.

Orders placed before 12 noon are shipped the same day. Within Germany, it then takes 1-3 business days.

4.2 Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Switzerland

We deliver internationally in 2 - 6 business days. We charge a flat fee of EUR 9.99 per order for these shipments.

Delivery is carried out by the shipping service provider DHL. Shipping cost calculation is available to you when you have added products to the shopping cart.

4.3 Hungary, Italy, Slovakia, Slovenia, Spain, Sweden

We deliver internationally in 2 - 6 business days. We charge a flat fee of EUR 14.99 per order for these shipments.

Delivery is carried out by the shipping service provider DHL. Shipping cost calculation is available to you when you have added products to the shopping cart.

4.4 Croatia, Estonia, Finland, Greece, Lithuania, Poland, Portugal, Romania, Ukraine, Norway

We deliver internationally in 2 - 6 business days. We charge a flat fee of EUR 24.99 per order for these shipments.

Delivery is carried out by the shipping service provider DHL. Shipping cost calculation is available to you when you have added products to the shopping cart.

4.7 Worldwide shipping

Applies only to goods that are approved for worldwide shipping.

Shipping costs vary greatly depending on the destination country and customs regulations. If you want to ship to a country outside the EU, you can request a quote via email instead of placing an order.

info@crazy4sailing.com

When we receive your request for a quote, we immediately check the regulations for your country and calculate the shipping costs. We will then get in touch with you.

Outside the EU, we deliver to you at net prices (excluding VAT).

5. Payment
In our shop, the following payment methods are generally available to you
Available:

Klarna Invoice
We accept your order by sending a declaration of acceptance in a separate e-
Mail or by delivery of the goods within two days.

6. Retention of Title
The goods remain our property until full payment is made.

7. Transport Damage
If goods are delivered with obvious transport damage, please complain
please report such errors immediately to the delivery person and contact us without delay. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance.

8. Warranty and Guarantees
The statutory warranty law applies.
For used goods, the following applies: If the defect occurs after one year from
occurs after the delivery of the goods, the defect claims are excluded. Defects,
that occur within one year from the delivery of the goods can be claimed under
asserted within the statutory limitation period of two years from the delivery of the goods
made.

Customer Service: You can reach our customer service for questions, complaints, and
Complaints on weekdays from 8 AM to 5 PM at the phone number +49 40 3204997 31 as well as by email at info@crazy4sailing.com.

9. Statutory Right of Withdrawal
You can find information about the statutory right of withdrawal here.
The statutory right of withdrawal is indispensable for both parties. This takes precedence and applies for 14 working days from the delivery date.

9.1 Incorrectly Sent Returns
We are not liable for the loss, destruction, depreciation, or damage of incorrectly sent returns that are not our products, regardless of the legal basis.

10. Contractual Return Right
In addition to the statutory right of withdrawal for consumers and users according to the above clause 9, we grant you a contractual return right of 30 days after delivery of the goods.
The return policy applies to all items purchased through the Crazy4sailing online shop. This applies to all products unless otherwise marked. For products purchased through marketplaces other than the Crazy4sailing online shop www.crazy4sailing.com , the respective contractual conditions of the respective provider apply.
The products can be tried on, but should be returned to us in a new condition (for example, not worn for an extended period).

The corresponding form can be accessed under included in the package in the red delivery note pocket.

10.1 Incorrectly Sent Returns
We are not liable for the loss, destruction, depreciation, or damage of incorrectly sent returns that are not our products, regardless of the legal basis.

11. Undeliverable Delivery
If your order cannot be delivered for reasons not attributable to us after several attempts, it will be returned to us. In this case, we assume that you wish to withdraw from the contract, which then automatically converts into a restitution obligation. As a consequence, we will immediately, but no later than 7 days after withdrawal, refund all payments received from you, excluding shipping costs (except for additional costs resulting from you choosing a different shipping method than the standard shipping method offered by us).

12. Discounts & Discount Codes

Each discount code can only be used once per purchase and per customer.

Only one discount code can be used per order. The combination of different discount codes is not possible. The combination of bundles and discount codes is not possible.

Discount codes are always only valid on the MSRP of the price. Already reduced items, or items currently in the "Sale" category, cannot have further discount codes applied.

Validity:

The validity period of the discount codes is limited. The discount codes expire after the date specified on the discount code. An extension is excluded.

Minimum order value:

A minimum order value is always mentioned in the detailed information of the respective discount code. If the minimum order value is subsequently not met due to the return of the corresponding item, Yachticon reserves the right to charge the difference between the order with the discount code and the order without the discount code.

Return of items:

If you exercise your right of withdrawal or if the goods are returned for other reasons, only the reduced purchase price will be refunded. There is no entitlement to a refund of the discount code or to a new discount code.

Offsetting with multiple items:

If an order to which a discount code is applied consists of multiple items (shopping cart discount), Yachticon reserves the right to allocate the discounted amount to one or proportionally to several items.

Non-fulfillment of an order or delivery:

In the event of non-fulfillment of the order or individual items to which the discount code applied, there is no entitlement to a refund of the value of the discount code or to a new discount code.

Discount codes via third-party providers:

The redemption of discount codes, vouchers, or other bonus systems from third-party providers, such as Miles&More, PayPal, PayBack, Otto.de, or Amazon, is not valid. We are not responsible for the timeliness of offers or discount codes on third-party sites.

12. Liability

The above limitations and shortening of deadlines do not apply to
Claims due to damages caused by us, our legal representatives, or
caused by vicarious agents. In this case, we are always fully liable:

in case of injury to life, body, or health,
in case of intentional or grossly negligent breach of duty,
in case of guarantee promises, as far as agreed, or
as far as the scope of the Product Liability Act is opened.

In case of breach of essential contractual obligations, whose fulfillment enables the proper
execution of the contract possible in the first place and on whose compliance the
contractual partner may regularly rely on (cardinal obligations) through slight
negligence by us, our legal representatives, or vicarious agents is
the liability is limited to the foreseeable damage at the time of contract conclusion
limited to the damage that is typically foreseeable at the time of contract conclusion. In
Otherwise, claims for damages are excluded.

13. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR)
ready, which you can find here https://ec.europa.eu/consumers/odr.
To participate in a dispute resolution procedure before a
We are neither obligated nor willing to participate in consumer arbitration.

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